Mac Laptop Mouse Not Working

• Mac Laptop Keyboard And Mouse Not Working
• Mac Mouse Pad Not Working
• Mac Computer Mouse Not Working
• Wireless Mouse Not Working Mac
• Apple Mac Mouse Not Working

Your device isn't recognised by your Mac

Follow these steps if your mouse, keyboard or trackpad isn't recognised by your Mac.

Make sure your wireless mouse, keyboard or trackpad is turned on

If the trackpad of your Mac is completely unresponsive, then check if you have connected any other mouse. If yes, then disconnect it and check if the trackpad is working now. There is an option in the settings menu that disables the trackpad in case any physical mouse is detected. However, you can change the settings always. Unfortunately, macOS does not provide a function to reliably disable/hide the mouse pointer and certain actions on a Mac may trigger a hidden pointer to appear again. For example, hovering the dock with the mouse may cause macOS to show the mouse pointer regardless if it has been hidden by ShareMouse.

The Magic Mouse and Magic Mouse 2 have a slide switch on the bottom of the device. Slide the switch to turn on the device. On the Magic Mouse, the green LED lights up briefly. On the Magic Mouse 2, green colouring is visible beneath the switch.

The Magic Keyboard, Magic Keyboard with Numeric Keypad, and Magic Trackpad 2 have a slide switch on the back edge of the device. Slide the switch to turn on the device (green colouring becomes visible). Earlier Apple Wireless Keyboard models have a power button on the right-hand side of the device. Press the button and you can see a green LED on top of the device, near the button.

When you turn these devices on, they appear as connected in Bluetooth preferences and in the Bluetooth menu in your menu bar. If a device doesn't appear there, make sure it's charged or replace it batteries, and make sure it's been paired with your Mac.

Make sure your device has been set up to work with your Mac

Find out how to pair your Magic Mouse 2, Magic Keyboard, Magic Keyboard with Numeric Keypad, Magic Trackpad 2 and earlier models of Apple wireless devices with your Mac.

Make sure Bluetooth is turned on

Use your Mac notebook's built-in trackpad or a USB mouse to choose Apple menu  > System Preferences, then click Bluetooth. Make sure Bluetooth is turned on.

Refer to the table below for more information on determining the Bluetooth status. If the Bluetooth icon doesn't appear or if the menu bar status continues to indicate that Bluetooth is off, restart your computer and try turning Bluetooth on again.

Make sure your devices are charged

Magic Mouse 2, Magic Keyboard, Magic Keyboard with Numeric Keypad and Magic Trackpad 2 have built-in rechargeable batteries. You can charge these devices by connecting them to a Mac or a USB power adapter using a Lightning to USB Cable. For the fastest battery charging performance, make sure your device is switched on when connected to the Lightning to USB Cable.

To check the battery level of these devices, click the Bluetooth icon in your Mac's menu bar, then select your device by name. If the battery level of any device is low, recharge the device. If the device isn't showing, make sure the device is turned on using the steps outlined above.

Turn the device off and on

If your Apple wireless mouse, keyboard or trackpad isn't recognised by your Mac after following the tips above, try turning the wireless device off, waiting a few seconds, then turning it back on.

Your mouse or keyboard intermittently stops responding

• Click the mouse or trackpad or press a key on the keyboard to reconnect the device to the computer. It might take a moment for the device to respond.
• Check for wireless interference.

Your mouse doesn't scroll up or down or side to side

If you can't use your mouse to scroll through a web page or document, make sure you're using the correct Multi-Touch gestures and have set up your scrolling speed preferences correctly.

Your mouse or trackpad doesn't track as expected

Apple Wireless Mouse, Magic Mouse and Magic Mouse 2 can be used on most smooth surfaces. If tracking issues occur, try these options:

• Choose Apple menu  > System Preferences, then click Mouse. Set the 'Tracking speed' slider to adjust how fast the pointer moves as you move the mouse.
• Try using a different surface to see if tracking improves.
• Turn the mouse over and inspect the sensor window. Use compressed air to gently clean the sensor window if dust or debris is present.
• If multiple Bluetooth wireless devices are in use nearby, try turning them off one at a time to see if the issue improves.

Find out more about what to do if your trackpad isn't tracking correctly.

Mac Laptop Keyboard And Mouse Not Working

Your keyboard has one or more keys that don't respond

Use the Keyboard Viewer to test whether the keyboard keys are responding correctly when they are pressed.

1. Choose Apple menu  > System Preferences, then click Keyboard.
2. Click the Input Sources tab.
3. Make sure the keyboard language you use is listed on the left-hand side. If it's not, click the add button (+) and choose from the languages that appear.
4. Select the 'Show Input menu in menu bar' tickbox.
5. Click the Keyboard tab, then select the 'Show keyboard and emoji viewers in menu bar' tickbox, if present.
6. From the Input menu in the menu bar, choose Show Keyboard Viewer. The Keyboard Viewer showing the keyboard layout appears on your display.
7. Type the key on the keyboard that doesn't respond and see if the corresponding key is highlighted on the Keyboard Viewer. If it does, that key is functioning correctly.

If you enable the Mouse Keys feature, some keys might not respond as you expect. To turn off Mouse keys, choose Apple menu > System Preferences, then click Accessibility. Choose Mouse & Trackpad from the list on the left-hand side, then deselect the Enable Mouse Keys tickbox.

Mouse scroll buttons helps you to scroll up and down in your computer. If your mouse scroll is not working then don't worry. There are fixes available to solve your problem. Just attempt this fixes on your computer and your problem will be solved in no time. But before moving ahead, you should attempt these workarounds to solve your problem with minimal efforts.

Initial Workarounds–

1. Unplug the mouse from your computer, wait for a while and then plug it in again. Check if the scroll button is working or not.
If it is still not working, you should check by plugging the mouse to another port in your computer.

2. You should check if the scroll button is actually working or not, just by plugging it to an another computer.

3. Reboot your computer. If there is any corrupted file is causing the problem, it will be solved during a fresh reboot.

If any of the workarounds didn't work out for you, go for these easy fixes-

Fix-1 Update the mouse driver-

1. Press Windows key+ R to open Run. Now, type 'devmgmt.msc' and hit Enter. Device Manager utility will open.

2. Now, click on the 'Mice and other pointing devices' to expand it and right click on the mouse device you are using currently. Now. click on 'Update driver'.

3. You will be asked 'How do you want search for the drivers?'. Just hit Enter to choose the option 'Search automatically for updated driver software'.

Wait till Windows searches for compatible driver for your mouse, downloads it and installs it.

Now, if you see a message saying 'The best driver for your device are already installed.', then, click on 'Search for updated drivers on Windows Update'. You will have your driver installed along with Windows Update.

5. Press ‘Alt+F4‘ to close the Device Manger window.

Reboot your computer.

Mac Mouse Pad Not Working

You should not face any problem with the scroll button again.

Fix-2 Perform a Clean Boot-

1. Press Windows Key+R to launch Run. Type 'msconfig' and click on 'OK'. System Configuration will open.

2. Click on 'General' tab and then uncheck the box beside the 'Load startup items'. Make sure the 'Load system services' is checked.

3. Click on the 'Services' tab. Then check the 'Hide all Microsoft services' and then click on the 'Disable all' . Now, click on 'Apply' and 'OK'.

4. Reboot your computer, it will be booted in clean mode. Check if the error is still happening or not.

Fix-4 Uninstall and Reinstalling Mouse driver-

Follow these steps to uninstall your mouse driver–

1. Press Windows key+ R to open Run. Now, type 'devmgmt.msc' and hit Enter. Device Manager utility will open.

2. In the Device Manager utility window, look for the 'Mice and other pointing devices' option and click on it and it will be expanded to show available drivers. Right click on the mouse you are using, click on 'Uninstall device'. This will uninstall the driver.

In the next steps we will install the mouse driver again-

Method 1-

Just reboot your computer and Windows will install the uninstalled driver itself. You will have your mouse driver working fine again.

Method 2–

If rebooting your computer didn't install the driver then you have to install the driver yourself. Follow to install the driver manually-

1. In the Device manager window, click on 'Action'. Again click on 'Scan for hardware changes'.

2. This will find the uninstalled the driver and install the driver again.

Close Device Manger window.

Fix-4 Start HID service-

1.Press Windows Key+R to launch Run and then press 'services.msc' and hit Enter.

2. In the list of services, find out the 'Human Interface Device Service' and double click on it.

3. In the Human Interface Device Service Properties window, check if the 'Startup status' is set as 'Running'( otherwise click on the 'Start' to start the service ). Now, click on the drop down beside 'Startup type:' and click on 'Automatic' and click on 'Apply' and then click on 'OK'.

Now, close the Services window.

Reboot your computer and after rebooting your mouse scroll button should work fine.

If still scroll button is not working yet, go for the next fix.

Fix-5 Change Mouse Properties-

1. Press Windows Key+R to launch Run, and type 'main.cpl' and hit Enter. Mouse Properties window will be opened.

2. Go to 'Wheel' tab and under Vertical Scrolling section, set the option 'The following number of lines at a time:' to '5'. Now, click on 'Apply' and 'OK' to save the changes.

Now, if you are using a touch pad as a mouse, go to the touch pad settings and change these following settings-

6. Click on 'Default' option. This will reset the mouse settings to its original settings.

7. Now, go to the 'Gestures' tab and then check these two options 'Inertial scrolling' and 'Reverse Scrolling Direction'. Now, click on 'Save' to save the changes.

Now, reboot your computer.

Mac Computer Mouse Not Working

Mouse scroll should be working fine again.

Fix-6 Update your Windows-

1. Press Windows key+I to open Settings on your computer. Click on 'Update & Security' settings.

2. On, the right pane, click on 'Check for Updates'.
(Or, you will see some updates are already being downloaded)

3. Windows will check for updates, and then it will download the updates and let you choose a time to restart your computer to complete the update procedure.

Wait till the whole update process is complete.

After rebooting your issue with mouse scroll should be solved.

Fix- 7 Uninstall and Reinstall Touchpad (Synaptics) software-

1. Press Windows Key+R to launch Run, and type 'appwiz.cpl' and hit Enter.

2. Now, in the window, scroll down to find the touch pad application and double click on it and initialize the uninstallation process .

(Example- For our computer, the application is 'Dell Touchpad' and the publisher is 'Synaptics Incorporated')

Wireless Mouse Not Working Mac

Wait for a while till the uninstallation process is complete.

3. After uninstalling the driver, go to the website of the touchpad manufacture and download the latest touchpad driver available.

Apple Mac Mouse Not Working

4. Install the latest touchpad driver and after installing the driver, reboot your computer.

You should not be facing further issues with the mouse scroll.

Sambit is a Mechanical Engineer By qualification who loves to write about Windows 10 and solutions to weirdest possible problems.